Terms & Conditions

 

GROWNOVA – TERMS & CONDITIONS

Effective Date: 01 JANUARY 2026

Welcome to Grownova Online Fitness & Health (“Grownova”, “we”, “our”, or “us”).

By accessing this website, purchasing products, enrolling in services, or using any content provided by Grownova, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you do not agree to these Terms, you must immediately discontinue use of this website and all related services.


1. GENERAL INFORMATION

 

Grownova provides fitness, wellness, educational, nutritional, lifestyle, and research-related products and services.

All content made available through this website, including but not limited to:

  • product descriptions,
  • educational materials,
  • social media content,
  • coaching,
  • meal plans,
  • fitness programs,
  • emails,
  • blogs,
  • guides,
  • and digital content,

is provided strictly for informational and educational purposes only.

Nothing contained on this website constitutes medical advice, diagnosis, treatment, pharmaceutical guidance, or healthcare services.

 

2. MEDICAL DISCLAIMER

 

Grownova does not provide medical advice or medical services.No information provided by Grownova is intended to:

  • diagnose,
  • treat,
  • cure,
  • mitigate,
  • monitor,
  • or prevent any disease or medical condition.

You should always consult a qualified physician or licensed healthcare professional before:

 

  • starting any exercise program,
  • making dietary changes,
  • using supplements,
  • purchasing or handling research compounds,
  • beginning weight-loss protocols,
  • or making any health-related decisions.

Reliance on any information provided by Grownova is solely at your own risk.

 

3. FITNESS & PHYSICAL ACTIVITY DISCLAIMER

 

Participation in physical activity involves inherent risks including, but not limited to:

  • injury,
  • muscle strain,
  • dehydration,
  • cardiovascular complications,
  • falls,
  • illness,
  • permanent disability,
  • or death.

By participating in any Grownova fitness program or service, you acknowledge and agree that:

  • you participate voluntarily and entirely at your own risk;
  • you are medically capable of engaging in physical activity;
  • you assume full responsibility for any injuries or damages arising from participation.

Grownova, its owners, employees, affiliates, contractors, coaches, and partners shall not be held liable for any injury, illness, loss, or damage resulting from participation in any program or activity.

 

4. SUPPLEMENT & NUTRITION DISCLAIMER

 

Statements regarding supplements, nutritional products, wellness products, or ingredients have not necessarily been evaluated by SAHPRA, the FDA, EMA, or any other regulatory authority unless expressly stated.

Products sold by Grownova are not intended to diagnose, treat, cure, or prevent any disease.

Customers are solely responsible for:

  • reviewing ingredients,
  • identifying allergens,
  • assessing personal suitability,
  • consulting healthcare professionals,
  • and ensuring lawful use in their jurisdiction.

Grownova makes no guarantees regarding outcomes, effectiveness, or individual results.

 

5. RESEARCH COMPOUNDS, PEPTIDES & SCHEDULE 4 SUBSTANCES

You must be 18 years of age or older to access this section.

All products listed on this website are sold strictly for laboratory research and in vitro purposes only. They are not for human consumption, not intended for therapeutic use, and have not been evaluated or approved by SAHPRA for safety, quality, or efficacy. You are using these peptides at your own risk.

Semaglutide and Tirzepatide are classified as Schedule 4 prescription medicines in South Africa. They are unregistered for general sale and are flagged accordingly. You must consult with a medical professional before considering these compounds.

Grownova does not provide medical advice, diagnosis, or treatment recommendations. Nothing on this website should be construed as such.

Always consult a qualified healthcare professional before considering any research compound. Injectable research compounds must only be handled by appropriately qualified professionals in a laboratory or clinical setting. Self-administration is strongly discouraged and is done entirely at your own risk.

Grownova acts solely as an information platform and facilitator. We do not manufacture these compounds, nor do we import or hold physical stock. All orders are processed directly through licensed third-party laboratories.

6. AGE RESTRICTION

 

You must be at least 18 years old to purchase products or services from Grownova.

By placing an order, you confirm that you are legally an adult in your jurisdiction.

 

7. NO WARRANTIES

 

All products and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.

Grownova disclaims all warranties including, but not limited to:

  • merchantability,
  • fitness for a particular purpose,
  • non-infringement,
  • compatibility,
  • availability,
  • and expected outcomes.

We do not guarantee uninterrupted service, product availability, or specific results.

 

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Grownova and its owners, employees, affiliates, contractors, suppliers, and partners shall not be liable for:

  • indirect damages,
  • incidental damages,
  • special damages,
  • consequential damages,
  • loss of profits,
  • health-related claims,
  • injuries,
  • allergic reactions,
  • misuse of products,
  • incorrect handling,
  • or dissatisfaction with results.

Total liability, if any, shall never exceed the total amount paid by the customer for the specific product or service giving rise to the claim.

 

9. INDEMNIFICATION

By using this website or purchasing products, you agree to indemnify, defend, and hold harmless Grownova, its owners, employees, affiliates, contractors, and partners from any claims, liabilities, damages, losses, legal fees, or expenses arising from:

  • misuse of products,
  • violation of these Terms,
  • unlawful conduct,
  • improper handling of research compounds,
  • or use contrary to product disclaimers.

 

10. RESULTS DISCLAIMER

Individual results vary significantly based on numerous factors including:

  • genetics,
  • lifestyle,
  • consistency,
  • training intensity,
  • nutrition,
  • medical history,
  • compliance,
  • and environmental factors.

Grownova does not guarantee any specific health, fitness, cosmetic, performance, or weight-loss outcome.

Testimonials and transformations displayed on this website are individual experiences and should not be interpreted as typical or guaranteed results.

 

11. STRICTLY NO REFUND OR EXCHANGE POLICY

Due to the nature of these compounds, storing regulations, and hygiene, we operate a STRICTLY NO REFUND OR EXCHANGE POLICY. All sales are final.

Due to the nature of:

  • supplements,
  • research compounds,
  • peptides,
  • wellness products,
  • coaching services,
  • memberships,
  • digital products,
  • workout programs,
  • and downloadable content,

Grownova does not offer refunds, returns, or exchanges unless required by applicable consumer protection laws.

Orders may not be cancelled once processed.

 

12. SHIPPING, DELIVERY & ADDRESS RESPONSIBILITY

Customers are solely responsible for ensuring that all shipping and contact information provided at checkout is complete and accurate.

Grownova is not responsible for:

  • incorrect addresses,
  • failed deliveries,
  • delays caused by couriers,
  • customs issues,
  • lost parcels after confirmed delivery,
  • or additional shipping charges resulting from incorrect information supplied by the customer.

Estimated delivery times are not guaranteed and may vary depending on stock availability, courier operations, and external factors.

Orders typically require approximately 3–7 business days for delivery.

 

13. ORDER PROCESSING

Orders submitted before 4:00 PM may be processed for dispatch on the following business day.

Once an order has been submitted:

  • no modifications,
  • cancellations,
  • additions,
  • or address changes

can be guaranteed.

Grownova reserves the right to delay, refuse, or cancel orders where necessary.

 

14. INTELLECTUAL PROPERTY

All content and intellectual property belonging to Grownova, including but not limited to:

  • branding,
  • logos,
  • graphics,
  • product designs,
  • written materials,
  • meal plans,
  • training systems,
  • videos,
  • educational materials,
  • and digital downloads,

remain the exclusive property of Grownova.

No material may be copied, reproduced, distributed, modified, resold, or exploited without prior written permission.

 

15. WEBSITE & CONTENT USE

You agree not to:

  • misuse this website,
  • attempt unauthorized access,
  • interfere with website functionality,
  • distribute malicious software,
  • or use the website for unlawful purposes.

Grownova reserves the right to restrict or terminate access at its sole discretion.

 

16. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the South African courts.

 

17. CHANGES TO TERMS

Grownova reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.